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The following advice is designed to help you ensure that your Royal Worcester product retains the beauty you see today.
Scratching/Safe Storage
The glaze is relatively hard and resists most cutlery scratches but materials of equal hardness will scratch one another. Just as one diamond can scratch another, so your Royal Worcester pieces can mark each other. When plates are stacked together, the back of one item can scratch the front of the plate below. Therefore, we recommend that plates should be stacked with paper or tissues separating them. To avoid scratching do not slide the plates over one another, whether wet or dry, always lift them. Cups should be stored rim down. Do not stack as this can weaken the handles.
Washing by Hand
Before use, hand washing is always recommended for new purchases. For best results, always hand wash your tableware in hot water using a liquid detergent. Even in water, glaze surfaces can be scratched if rubbed against one another with any force. So avoid putting too many plates into water at any one time, drain in a rack and do not handle several plates at one time whilst drying them. Do not use abrasive washing powders or harsh scourers, gold is a very soft metal and can easily be damaged. Soaking in warm water before washing will remove most stains or hardened on particles. Very stubborn stains can be removed by soaking in a mild bleach solution for a few minutes. Fine metal marks caused by cutlery can be removed using a ceramic hob cleaner e.g. Rescue.
Washing in a Dishwasher
Royal Worcester tableware can be safely washed in a dishwasher with the following guidelines applied: * Do not overload the washer and make sure items do not touch each other. * Follow the machine manufacturers instructions carefully, selecting a low or “energy save” setting where possible. * Ensure the correct dosage of washing agent, water softener and rinse aid are applied.
Freezers
Royal Worcester tableware can be used in the freezer, but care should be taken when re-heating. No matter how strong the tableware, sudden temperature changes, e.g. taking from a freezer and placing directly into a hot oven, are likely to cause thermal shock, which will damage the ware.
Warming Your Tableware
It is perfectly safe to warm your tableware, providing you place the tableware in a cold oven and heat gradually up to 100°C. Alternatively warm in a hostess trolley, or rinse plates/serving dishes in warm water before use.
Microwaves & Ovens
Royal Worcester cookware/oven-to-tableware is ideally suited for cooking purposes. Any pattern that uses gold or platinum decoration must not be used in a microwave oven as this can damage both the ware and the microwave. Tableware designs with no precious metals decoration are safe for use in the microwave.
Royal Worcester Privileged Customer Pattern Registration Scheme
At Royal Worcester we have so much confidence in the appeal of our designs that we are able to offer you further confidence in your selection. Royal Worcester will notify you in writing at your registered address should your chosen pattern be discontinued within two years of your first purchase. You may then return the original service and Royal Worcester will give you the opportunity to replace it with an alternative current service of your choice up to the same value as your original purchase price. For more information, click here
Please check terms and conditions of this scheme with your nearest stockist or contact Royal Worcester Customer Services for details on +44 (0) 1905 746000 |
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